We do not give, rent or sell our customers' names or their email addresses to outside companies. We maintain strict security over all the personal information you share with us.
We may from time to time provide you with information via email and regular mail that we feel is important or that our participating transit providers have asked us to share with you (such as fare changes, schedule updates or upgrades to the TCS App)
Correspondence
Here at the TCS App, we pride ourselves on our security as well as our customer service. We will never instruct our customers to contact us at another telephone number besides 888-291-0207 to update their personal information. TCS App also will never ask our customers via US Postal Mail, to update their personal information. If you receive any instructions asking you to do this, either via email or US Postal Mail, please contact us at 888-291-0207 before giving out any of your personal information.
Security - Your Information is Safe on TCS App
Protecting your order information is a high priority. We make every effort to protect your online order information by using Secure Sockets Layer (SSL) technology.
SSL encrypts your order information to avoid the decoding of that information by anyone other than The Convention Store staff processing TCS App issues.
The Convention Store (TCS Transportation) Messaging Privacy Policy
This Messaging Program Privacy Policy explains how TCS collects and uses information about you in relation to its text message marketing program (the “Messaging Service”). We use Attentive to provide the Messaging Service to you. For the purposes of the Messaging Service, Attentive acts as our service provider and data processor of your information in accordance with this Privacy Policy, our main Privacy Policy, and Twilio’s https://www.twilio.com/en-us/legal/privacy
Collection of Information
We collect various information on our behalf from and about you, including information you directly provide when you use the Messaging Service. For example, we collect the phone number you provided when signing up for the Messaging Service.
We do not collect any other information as this is an outgoing text message service only.
Use of Information
We use your information to deliver, analyze, maintain and support the Messaging Service. We may also use your information to enhance the Messaging Service features and customize and personalize your experiences on the Messaging Service.
Sharing of Information
We may share, transfer, or disclose your information, if you consent to us doing so, as well as in the following circumstances:
Service Providers. We may share your information with third parties to help us provide the Messaging Service to you
Legal Requirement and Protection of Attentive and Others. We may disclose your information as we believe such disclosure is necessary or appropriate to: (i) comply with applicable law and legal processes; (ii) respond to requests from public and government authorities, including public and government authorities outside your country of residence; (iii) enforce a contract with us; (iv) protect our rights, privacy, safety, or property, and/or that of our affiliates, you or others; and (v) allow us to pursue available remedies or limit the damages that we may sustain.
Protection of Information
We take a variety of physical, technical, administrative, and organizational security measures based on the sensitivity of the information we collect to protect your information against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access. Unfortunately, no online activity can be guaranteed to be 100% secure. While we strive to protect your information against unauthorized use or disclosure, we cannot ensure or warrant the security of any information you provide. We do not accept liability for unintentional disclosure.
Retention of Information
We retain your information for as long as necessary to provide the Messaging Service or as needed to comply with applicable legal obligations. We will also retain and use your information as necessary to resolve disputes, protect us and our customers, and enforce our agreements.
Choices and Controls
Consent to receive automated marketing text messages is not a condition of any purchase. You can opt-out of receiving further commercial text messages via the Messaging Service by responding to any of our text messages with any of the following replies: STOP, END, CANCEL, UNSUBSCRIBE, QUIT, REVOKE, or OPT OUT.
